Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

• Name: Ruben Lozano Me (Autónomo / Sole Proprietor)
• Email: hello@rubenlozano.me
• Website: rubenlozano.me

2. Information We Collect

We collect the following types of personal information:

• Contact form: full name, email address, job title, website, message, and optional fields such as how you heard about us and your success definition.
• Newsletter: email address and subscription source.
• Usage data: IP address, browser type, pages visited, session duration, and interaction data collected through cookies and analytics tools.

3. How We Use Your Information

• Respond to your inquiries submitted through the contact form.
• Send newsletters you have subscribed to.
• Analyze website usage to improve our services and content.
• Manage remarketing and advertising campaigns.
• Comply with legal obligations.

4. Legal Basis for Processing (GDPR)

• Consent: newsletter subscriptions, analytics and marketing cookies.
• Legitimate interest: website analytics, improving services, and remarketing.
• Contractual necessity: responding to contact form submissions.

5. Third-Party Services

We share data with the following trusted service providers who assist us in operating the website and our business:

We do not sell your personal information to third parties.

6. International Data Transfers

Some of our service providers (Google, Meta, Mailchimp, HubSpot) are located in the United States. These transfers are conducted under Standard Contractual Clauses approved by the European Commission or equivalent mechanisms ensuring an adequate level of data protection.

7. Data Retention

• Contact submissions: retained for 12 months after your inquiry is resolved, unless required by law.
• Newsletter subscriptions: retained until you unsubscribe.
• Analytics data: anonymized and retained for 14 months (Google Analytics configuration).

8. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: request a copy of your personal data.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request deletion of your data ("right to be forgotten").
• Restriction: restrict the processing of your data.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interest.
• Withdraw consent: withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at hello@rubenlozano.me. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

9. Your Rights (CCPA — California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:

• Right to know: what personal information we collect, use, and share.
• Right to delete: request deletion of your personal information.
• Right to opt-out: opt out of the "sale" of personal information. We do not sell personal data.
• Non-discrimination: you will not be treated differently for exercising your privacy rights.

10. Cookies

We use cookies and similar tracking technologies. For more details, please see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

12. Contact

If you have questions about this Privacy Policy or how we handle your personal data, contact us at:

• Ruben Lozano Me
• Email: hello@rubenlozano.me
• Web: rubenlozano.me